Card Support & Fraud Protection

Brella is a free mobile app that helps protect you from fraud by sending alerts when your card is used so you can quickly detect unauthorized activity. You chose which alerts to receive and when. Alerts include:

• Purchases exceeding thresholds you set
• Purchases made via the internet or over the phone
• Suspicious or high-risk purchases

If you receive an alert, you can quickly take action to prevent fraud.

With Brella you can also:

• Check your account balance without logging in with the Quick Balance feature
• Find nearby ATMs
• Submit travel notices
• Log in with just your fingerprint or face ID

Use the Brella App along with our Taylor Credit Union App for increased protection against fraud.

Identity theft continues to be the highest reported consumer crime to the Federal Trade Commission, and has been for fifteen consecutive years.

According to the Federal Trade Commission (FTC), identity theft victims may:

• Have thousands of dollars in debt accrued in their names
• Get a scarred credit history
• Be denied loans, mortgages, and employment
• Not be able to open a bank account
• Have to spend months or years to try to resolve financial errors and problems

Helpful steps to help protect yourself:

• Brush up on common scams and warning signs
• Keep personal information confidential
• Change your passwords and PINs regularly
• Order your credit reports
• Shred unneeded documents
• Watch out for unusual transactions
• Resist pressure to act quickly
• Talk to your loved ones about fraud
• Report it